Marion, MA
THIS WEEK[02738] · 20h ago
All services down
Outage report
Verizon Outage in Massachusetts
Updated
48h7 daysOlder
Tap a cluster to expand
Get notified near outages
OR
Get notified near outages
OR
Service mix
Latest reports
All reportsLive updates · Massachusetts
Natick, MA
THIS WEEK[01760] · 1d ago
Internet
Outage report
Ipswich, MA
THIS WEEK[01938] · 2d ago
Internet
Outage report
Easthampton, MA
THIS WEEK[01027] · 4d ago
Phone
Outage report
East Sandwich, MA
THIS WEEK[02537] · 5d ago
Internet
Outage report
Acton, MA
THIS WEEK[01720] · 5d ago
All services down - no service on phones
Outage report
Check live Verizon outage reports in Massachusetts, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.
Recent outage reports
Marion, MA
[02738]THIS WEEKAll services down
16:38
20h ago
Natick, MA
[01760]THIS WEEKInternet
15:38
1d ago
Ipswich, MA
[01938]THIS WEEKInternet
23:44
2d ago
Easthampton, MA
[01027]THIS WEEKPhone
23:48
4d ago
East Sandwich, MA
[02537]THIS WEEKInternet
00:02
5d ago
Acton, MA
[01720]THIS WEEKAll services down - no service on phones
19:56
5d ago
Maynard, MA
[01754]THIS WEEKAll services down
19:53
5d ago
Lincoln, MA
[01773]THIS WEEKWi-Fi not working - Reset modem multiple times
16:47
5d ago
Leominster, MA
[01453]THIS WEEKInternet
14:11
5d ago
Everett, MA
[02149]THIS WEEKPhone - Phone has been "searching for service" all week. Restarted multiple times but it's still doing it.
13:59
5d ago
Report an outage in Massachusetts
No ZIP or city needed — you're already on the Massachusetts page.
When service goes down in Massachusetts: how to check and what to do
If internet or mobile service fails somewhere in Massachusetts, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.
Right now in Massachusetts, community tracking shows 0 reports in the last hour, 0 today, and 2 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.
Is service down in Massachusetts right now?
Live data for Massachusetts shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.
Using the live map
Compare report volume in Massachusetts against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.
Common causes in Massachusetts
In Massachusetts, recurring drivers include severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.
What to do during a Massachusetts outage
- Check the live console above for statewide report volume in Massachusetts.
- Open your city page for neighborhood-level detail.
- If the map is quiet near you, try one modem reboot before assuming a network fault.
- Document the outage start time in case you request a bill credit later.
- Submit a report so other Massachusetts customers can see activity near them.
Outage check guide
Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.
STEP 01
Search your ZIP or city
See whether neighbors are reporting the same Verizon problem right now.
STEP 02
Check the live map
Compare clusters near you versus a single-home equipment issue.
STEP 03
Test your equipment
If reports are low, restart the gateway once and test more than one device.
STEP 04
Report what you see
A quick community report helps confirm a local outage in minutes.
Watch: fix Wi‑Fi connected but no internet
Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.
Massachusetts outage landscape
Uptime here is shaped mainly by severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. The storm season and peak summer heat window is when regional events tend to cluster. The local plant leans on a mix of aerial and underground plant across the local footprint, so weather or grid events can show up across Boston. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as Boston, Springfield, Worcester, Cambridge.
When will service return in Massachusetts?
Most outages in Massachusetts clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.
Massachusetts quick facts
- Primary power utilities
- local electric utilities
- Peak outage season
- storm season and peak summer heat
- Watch regions
- Boston, Springfield, Worcester, Cambridge
Get a bill credit for this outage
If service is down for hours in Massachusetts, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.
Call 1-800-922-0204Frequently asked questions
The outage information on this page is based on user reports and local service indicators.
Live data for Massachusetts shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.
Massachusetts pages:
Outage tools:
Related pages for Massachusetts customers:
Is service down right now?
Check the live map, report your outage, or look up your ZIP for local status.
verizonoutage.org is an independent community tracker — not affiliated with Verizon™