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Verizon Outage in New York City, NY

Updated

0

Last hour

0% samevs prior hour

32

Today

1500% upvs yesterday

2

Last 48h

67% downvs prior 48h

32

All time

48h7 daysOlder

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Live updates · New York

New York

THIS WEEK

[10019] · 22h ago

Wi-Fi not working - 787 11th ave nyc... if you have verizon cell.. mo wifi, no internet

Outage report

New York

THIS WEEK

[10001] · 1d ago

All services down - Service down

Outage report

New York

THIS WEEK

[10024] · 3d ago

Wi-Fi not working - Modem red light

Outage report

New York

THIS WEEK

[10024] · 3d ago

Internet

Outage report

New York

THIS WEEK

[10001] · 3d ago

Internet only - Slow. Not out but all streaming is slow loading then fuzzy

Outage report

New York

THIS WEEK

[10001] · 3d ago

Internet only - Very slow not completely out

Outage report

Check live Verizon outage reports in New York City, New York, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View recent reports, affected areas, and ZIP code updates.

Recent outage reports

New York
[10019]THIS WEEK

Wi-Fi not working - 787 11th ave nyc... if you have verizon cell.. mo wifi, no internet

14:28

22h ago

New York
[10001]THIS WEEK

All services down - Service down

04:23

1d ago

New York
[10024]THIS WEEK

Wi-Fi not working - Modem red light

12:10

3d ago

New York
[10024]THIS WEEK

Internet

12:05

3d ago

New York
[10001]THIS WEEK

Internet only - Slow. Not out but all streaming is slow loading then fuzzy

03:14

3d ago

New York
[10001]THIS WEEK

Internet only - Very slow not completely out

03:11

3d ago

New York
[10024]THIS WEEK

Internet only - No Fios internet at 250 west 78 street NY 10024

02:04

3d ago

New York
[10024]THIS WEEK

Internet

02:03

3d ago

New York
[10001]THIS WEEK

All services down - Connectivity issue

17:11

4d ago

New York
[10001]OLDER

All services down - Connectivity issue

22:39

Oct 20

Report an outage in New York

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When service goes down in New York: how to check and what to do

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VerizonOutage

Independent outage tracker · Not affiliated with Verizon · 4 min read

Last updated:

If home internet, Wi-Fi, mobile data, or phone service fails in New York, start by learning whether the problem is only at your place or shared nearby. Outages can come from network faults, weather, power loss, maintenance, or equipment inside the home.

Right now in New York, community tracking shows 0 reports in the last hour, 32 today, and 2 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.

Is service down in New York right now?

Live data for New York: 0 reports in the last hour and 32 today, with 2 in the recent tracking window. That suggests active local disruption. Check neighborhoods and ZIPs on this page and confirm official status in My Verizon.

Using the live map

Compare report volume in New York against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.

What to do right now in New York

  1. Check the live map above. If reports are rising in New York, wait before replacing gear.
  2. Reboot your modem only if the map is quiet near you. Unplug for 60 seconds, plug back in, and wait a few minutes.
  3. Run a speed test once pages start loading again to confirm the link is healthy.
  4. Report what you see so neighbors in New York can compare notes.
  5. Note the start time if you may ask for a bill credit later.

Outage check guide

Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
  1. STEP 01

    Search your ZIP or city

    See whether neighbors are reporting the same Verizon problem right now.

  2. STEP 02

    Check the live map

    Compare clusters near you versus a single-home equipment issue.

  3. STEP 03

    Test your equipment

    If reports are low, restart the gateway once and test more than one device.

  4. STEP 04

    Report what you see

    A quick community report helps confirm a local outage in minutes.

Watch: fix Wi‑Fi connected but no internet

Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.

Local patterns in New York

New York, NY sits on dense urban and suburban plant across Upstate and metro New York. Common drivers here include nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. When report volume rises across areas such as manhattan, brooklyn, queens, bronx, the live console often lights up early. Watch ZIP codes like 10001, 11201, 11101, 10451 for the first neighborhood spikes.

When will service return in New York?

Most outages in New York clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.

New York quick facts

Primary power utility
Con Edison / National Grid / NYSEG
Peak outage season
winter storms and summer thunderstorm season
Hardest-watched ZIPs
10001, 11201, 11101, 10451

Get a bill credit for this outage

Screenshot the New York report spike with the timestamp. Call 1-800-922-0204 with the start and end time to request a prorated credit for multi-hour outages.

Call 1-800-922-0204

Frequently asked questions

The outage information on this page is based on user reports and local service indicators.

Live data for New York City, NY: 0 reports in the last hour and 32 today, with 2 in the recent tracking window. That suggests active local disruption. Check neighborhoods and ZIPs on this page and confirm official status in My Verizon.

Outage tools:

Related pages for New York customers:

Is service down right now?

Check the live map, report your outage, or look up your ZIP for local status.

verizonoutage.org is an independent community tracker — not affiliated with Verizon™

Verizon Outage New York: Live Map & Status 2026 | NY