Staten Island, NY
THIS WEEK[10310] · 19h ago
Internet
Outage report
Updated
Tap a cluster to expand
Get notified near outages
OR
Get notified near outages
OR
Service mix
Check live Verizon outage reports in New York, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.
Internet
17:30
19h ago
Phone - my cell phone has been sos since 3:00am 10/26/26. Drove to Batavia NY and it works fine.
16:57
19h ago
Phone
16:55
19h ago
Wi-Fi not working - 787 11th ave nyc... if you have verizon cell.. mo wifi, no internet
14:28
22h ago
Phone - It says check power line
13:20
23h ago
All services down - Service down
04:23
1d ago
Internet
15:56
1d ago
Internet only - Internet connecting and disconnecting repeatedly
12:25
2d ago
Internet
02:01
2d ago
Cable TV
19:58
2d ago
No ZIP or city needed — you're already on the New York page.
If internet or mobile service fails somewhere in New York, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.
Right now in New York, community tracking shows 0 reports in the last hour, 0 today, and 7 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.
Live data for New York shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.
Compare report volume in New York against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.
In New York, recurring drivers include nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.
Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

STEP 01
Search your ZIP or city
See whether neighbors are reporting the same Verizon problem right now.
STEP 02
Check the live map
Compare clusters near you versus a single-home equipment issue.
STEP 03
Test your equipment
If reports are low, restart the gateway once and test more than one device.
STEP 04
Report what you see
A quick community report helps confirm a local outage in minutes.
Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.
Uptime here is shaped mainly by nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. The winter storms and summer thunderstorm season window is when regional events tend to cluster. The local plant leans on dense urban and suburban plant across Upstate and metro New York, so weather or grid events can show up across New York City, Brooklyn, Albany. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as New York, Brooklyn, Albany, Buffalo.
Most outages in New York clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.
If service is down for hours in New York, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.
Call 1-800-922-0204The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
verizonoutage.org is an independent community tracker — not affiliated with Verizon™