VerizonOutage logoVerizonOutage

Verizon Outage in New York

Updated

0

Last hour

0% samevs prior hour

0

Today

100% downvs yesterday

7

Last 48h

46% downvs prior 48h

115

All time

48h7 daysOlder

Tap a cluster to expand

Get notified near outages

OR

Service mix

Internet
TV Service
Phone / Voice
All Services

Latest reports

All reports

Live updates · New York

Staten Island, NY

THIS WEEK

[10310] · 19h ago

Internet

Outage report

Stafford, NY

THIS WEEK

[14143] · 19h ago

Phone - my cell phone has been sos since 3:00am 10/26/26. Drove to Batavia NY and it works fine.

Outage report

Stafford, NY

THIS WEEK

[14143] · 19h ago

Phone

Outage report

New York, NY

THIS WEEK

[10019] · 22h ago

Wi-Fi not working - 787 11th ave nyc... if you have verizon cell.. mo wifi, no internet

Outage report

Port Chester, NY

THIS WEEK

[10573] · 23h ago

Phone - It says check power line

Outage report

New York, NY

THIS WEEK

[10001] · 1d ago

All services down - Service down

Outage report

Check live Verizon outage reports in New York, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.

Recent outage reports

Staten Island, NY
[10310]THIS WEEK

Internet

17:30

19h ago

Stafford, NY
[14143]THIS WEEK

Phone - my cell phone has been sos since 3:00am 10/26/26. Drove to Batavia NY and it works fine.

16:57

19h ago

Stafford, NY
[14143]THIS WEEK

Phone

16:55

19h ago

New York, NY
[10019]THIS WEEK

Wi-Fi not working - 787 11th ave nyc... if you have verizon cell.. mo wifi, no internet

14:28

22h ago

Port Chester, NY
[10573]THIS WEEK

Phone - It says check power line

13:20

23h ago

New York, NY
[10001]THIS WEEK

All services down - Service down

04:23

1d ago

Marcy, NY
[13403]THIS WEEK

Internet

15:56

1d ago

Fresh Meadows, NY
[11365]THIS WEEK

Internet only - Internet connecting and disconnecting repeatedly

12:25

2d ago

Astoria, NY
[11106]THIS WEEK

Internet

02:01

2d ago

Scarsdale, NY
[10583]THIS WEEK

Cable TV

19:58

2d ago

Report an outage in New York

No ZIP or city needed — you're already on the New York page.

Help your neighborhood — share your outage in seconds so friends and neighbors in New York stay informed.

Your report will be added to live New York outage data.

When service goes down in New York: how to check and what to do

VerizonOutage logo

VerizonOutage

Independent outage tracker · Not affiliated with Verizon · 4 min read

Last updated:

If internet or mobile service fails somewhere in New York, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.

Right now in New York, community tracking shows 0 reports in the last hour, 0 today, and 7 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.

Is service down in New York right now?

Live data for New York shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.

Using the live map

Compare report volume in New York against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.

Common causes in New York

In New York, recurring drivers include nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.

What to do during a New York outage

  1. Check the live console above for statewide report volume in New York.
  2. Open your city page for neighborhood-level detail.
  3. If the map is quiet near you, try one modem reboot before assuming a network fault.
  4. Document the outage start time in case you request a bill credit later.
  5. Submit a report so other New York customers can see activity near them.

Outage check guide

Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
  1. STEP 01

    Search your ZIP or city

    See whether neighbors are reporting the same Verizon problem right now.

  2. STEP 02

    Check the live map

    Compare clusters near you versus a single-home equipment issue.

  3. STEP 03

    Test your equipment

    If reports are low, restart the gateway once and test more than one device.

  4. STEP 04

    Report what you see

    A quick community report helps confirm a local outage in minutes.

Watch: fix Wi‑Fi connected but no internet

Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.

New York outage landscape

Uptime here is shaped mainly by nor'easters, ice loading on aerial lines, summer thunderstorms, and dense urban construction cuts. The winter storms and summer thunderstorm season window is when regional events tend to cluster. The local plant leans on dense urban and suburban plant across Upstate and metro New York, so weather or grid events can show up across New York City, Brooklyn, Albany. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as New York, Brooklyn, Albany, Buffalo.

When will service return in New York?

Most outages in New York clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.

New York quick facts

Primary power utilities
Con Edison / National Grid / NYSEG
Peak outage season
winter storms and summer thunderstorm season
Watch regions
New York, Brooklyn, Albany, Buffalo

Get a bill credit for this outage

If service is down for hours in New York, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.

Call 1-800-922-0204

Frequently asked questions

The outage information on this page is based on user reports and local service indicators.

Live data for New York shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.

New York pages:

Outage tools:

Related pages for New York customers:

Is service down right now?

Check the live map, report your outage, or look up your ZIP for local status.

verizonoutage.org is an independent community tracker — not affiliated with Verizon™