Asheville, NC
THIS WEEK[28801] · 1d ago
Phone
Outage report
Verizon Outage in North Carolina
Updated
48h7 daysOlder
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Latest reports
All reportsLive updates · North Carolina
Jacksonville, NC
THIS WEEK[28546] · 3d ago
Internet
Outage report
Franklin, NC
THIS WEEK[28734] · 5d ago
Phone
Outage report
Wake Forest, NC
THIS WEEK[27587] · 6d ago
Phone
Outage report
Vandemere, NC
THIS WEEK[28587] · 6d ago
Phone
Outage report
Rutherfordton, NC
THIS WEEK[28139] · 6d ago
Internet
Outage report
Check live Verizon outage reports in North Carolina, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.
Recent outage reports
Asheville, NC
[28801]THIS WEEKPhone
16:55
1d ago
Jacksonville, NC
[28546]THIS WEEKInternet
14:14
3d ago
Franklin, NC
[28734]THIS WEEKPhone
23:50
5d ago
Wake Forest, NC
[27587]THIS WEEKPhone
17:26
6d ago
Vandemere, NC
[28587]THIS WEEKPhone
17:26
6d ago
Rutherfordton, NC
[28139]THIS WEEKInternet
16:02
6d ago
Greensboro, NC
[27401]OLDERPhone
12:08
Oct 21
Hendersonville, NC
[28739]OLDERPhone - I live near Dupont State Forest in Hendersonville NC. Address 3974 Sky Valley Road. We are never able to talk on our phone but can usually text. We have no bars at all today and cannot text. Please help this is needed.
23:01
Oct 19
Winston Salem, NC
[27101]OLDERAll services down
19:50
Oct 19
High Point, NC
[27265]OLDERAll services down - spouse and neighbor has same issue
19:49
Oct 19
Report an outage in North Carolina
No ZIP or city needed — you're already on the North Carolina page.
When service goes down in North Carolina: how to check and what to do
If internet or mobile service fails somewhere in North Carolina, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.
Right now in North Carolina, community tracking shows 0 reports in the last hour, 0 today, and 1 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.
Is service down in North Carolina right now?
Live data for North Carolina shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.
Using the live map
Compare report volume in North Carolina against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.
Common causes in North Carolina
In North Carolina, recurring drivers include hurricanes, tropical remnants, thunderstorms, and coastal or inland construction cuts. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.
What to do during a North Carolina outage
- Check the live console above for statewide report volume in North Carolina.
- Open your city page for neighborhood-level detail.
- If the map is quiet near you, try one modem reboot before assuming a network fault.
- Document the outage start time in case you request a bill credit later.
- Submit a report so other North Carolina customers can see activity near them.
Outage check guide
Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.
STEP 01
Search your ZIP or city
See whether neighbors are reporting the same Verizon problem right now.
STEP 02
Check the live map
Compare clusters near you versus a single-home equipment issue.
STEP 03
Test your equipment
If reports are low, restart the gateway once and test more than one device.
STEP 04
Report what you see
A quick community report helps confirm a local outage in minutes.
Watch: fix Wi‑Fi connected but no internet
Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.
North Carolina outage landscape
Uptime here is shaped mainly by hurricanes, tropical remnants, thunderstorms, and coastal or inland construction cuts. The hurricane season and summer storms window is when regional events tend to cluster. The local plant leans on growing Triangle, Charlotte, and coastal footprints, so weather or grid events can show up across Charlotte, Raleigh, Durham. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as Charlotte, Raleigh, Greensboro, Winston Salem.
When will service return in North Carolina?
Most outages in North Carolina clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.
North Carolina quick facts
- Primary power utilities
- Duke Energy / Dominion Energy
- Peak outage season
- hurricane season and summer storms
- Watch regions
- Charlotte, Raleigh, Greensboro, Winston Salem
Get a bill credit for this outage
If service is down for hours in North Carolina, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.
Call 1-800-922-0204Frequently asked questions
The outage information on this page is based on user reports and local service indicators.
Live data for North Carolina shows 0 reports in the last hour and 0 today. No strong local spike is visible in community data right now. If you are offline, troubleshoot equipment and report your outage so neighbors can see it.
North Carolina pages:
Outage tools:
Related pages for North Carolina customers:
Is service down right now?
Check the live map, report your outage, or look up your ZIP for local status.
verizonoutage.org is an independent community tracker — not affiliated with Verizon™