Rustburg, VA
TODAY[24588] · 34m ago
Phone - Unable to text/call out/receive calls
Outage report
Updated
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Check live Verizon outage reports in Virginia, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.
Phone - Unable to text/call out/receive calls
12:17
34m ago
Internet
01:20
11h ago
Internet
21:25
15h ago
Phone
19:47
17h ago
Internet
18:57
17h ago
All services down - Service down
18:11
18h ago
All services down
16:11
20h ago
Phone
13:30
23h ago
Phone
12:21
1d ago
No ZIP or city needed — you're already on the Virginia page.
If internet or mobile service fails somewhere in Virginia, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.
Right now in Virginia, community tracking shows 1 reports in the last hour, 2 today, and 18 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.
Live data for Virginia: 1 reports in the last hour and 2 today. Activity is limited, so the issue may be neighborhood-specific or equipment-related. Compare nearby ZIP reports on this page before resetting gear repeatedly.
Compare report volume in Virginia against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.
In Virginia, recurring drivers include severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.
Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

STEP 01
Search your ZIP or city
See whether neighbors are reporting the same Verizon problem right now.
STEP 02
Check the live map
Compare clusters near you versus a single-home equipment issue.
STEP 03
Test your equipment
If reports are low, restart the gateway once and test more than one device.
STEP 04
Report what you see
A quick community report helps confirm a local outage in minutes.
Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.
Uptime here is shaped mainly by severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. The storm season and peak summer heat window is when regional events tend to cluster. The local plant leans on a mix of aerial and underground plant across the local footprint, so weather or grid events can show up across Washington Dc. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as Roanoke, Richmond, Arlington, Norfolk.
Most outages in Virginia clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.
If service is down for hours in Virginia, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.
Call 1-800-922-0204The outage information on this page is based on user reports and local service indicators.
Check the live map, report your outage, or look up your ZIP for local status.
verizonoutage.org is an independent community tracker — not affiliated with Verizon™