VerizonOutage logoVerizonOutage

Verizon Outage in Virginia

Updated

1

Last hour

100% upvs prior hour

2

Today

78% downvs yesterday

18

Last 48h

125% upvs prior 48h

135

All time

48h7 daysOlder

Tap a cluster to expand

Get notified near outages

OR

Service mix

Internet
TV Service
Phone / Voice
All Services

Latest reports

All reports

Live updates · Virginia

Rustburg, VA

TODAY

[24588] · 34m ago

Phone - Unable to text/call out/receive calls

Outage report

Roanoke, VA

TODAY

[24001] · 11h ago

Internet

Outage report

Bluefield, VA

THIS WEEK

[24605] · 15h ago

Internet

Outage report

Hampton, VA

THIS WEEK

[23666] · 17h ago

Phone

Outage report

Henrico, VA

THIS WEEK

[23233] · 17h ago

Internet

Outage report

Richmond, VA

THIS WEEK

[23219] · 18h ago

All services down - Service down

Outage report

Check live Verizon outage reports in Virginia, including internet outage, WiFi outage, fiber outage, wireless outage, and phone outage status. View the outage map, ZIP code reports, and recent user updates in your area.

Recent outage reports

Rustburg, VA
[24588]TODAY

Phone - Unable to text/call out/receive calls

12:17

34m ago

Roanoke, VA
[24001]TODAY

Internet

01:20

11h ago

Bluefield, VA
[24605]THIS WEEK

Internet

21:25

15h ago

Hampton, VA
[23666]THIS WEEK

Phone

19:47

17h ago

Henrico, VA
[23233]THIS WEEK

Internet

18:57

17h ago

Richmond, VA
[23219]THIS WEEK

All services down - Service down

18:11

18h ago

Rustburg, VA
[24588]THIS WEEK

All services down

16:11

20h ago

Dry Fork, VA
[24549]THIS WEEK

Phone

13:30

23h ago

Hampton, VA
[23665]THIS WEEK

Phone

12:21

1d ago

Report an outage in Virginia

No ZIP or city needed — you're already on the Virginia page.

Help your neighborhood — share your outage in seconds so friends and neighbors in Virginia stay informed.

Your report will be added to live Virginia outage data.

When service goes down in Virginia: how to check and what to do

VerizonOutage logo

VerizonOutage

Independent outage tracker · Not affiliated with Verizon · 4 min read

Last updated:

If internet or mobile service fails somewhere in Virginia, check whether reports are rising statewide or only in your city. Statewide spikes and single-neighborhood issues need different next steps.

Right now in Virginia, community tracking shows 1 reports in the last hour, 2 today, and 18 in the recent 48-hour window. Use the map and neighborhood list on this page to see whether the issue is near you.

Is service down in Virginia right now?

Live data for Virginia: 1 reports in the last hour and 2 today. Activity is limited, so the issue may be neighborhood-specific or equipment-related. Compare nearby ZIP reports on this page before resetting gear repeatedly.

Using the live map

Compare report volume in Virginia against a quiet baseline. Rising clusters usually mean neighbors are offline too, not just your modem. Cross-check with ZIP lookup and nearby city pages linked below.

Common causes in Virginia

In Virginia, recurring drivers include severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. Regional backbone failures often show up as a simultaneous spike across multiple metros — that is what the statewide console catches first.

What to do during a Virginia outage

  1. Check the live console above for statewide report volume in Virginia.
  2. Open your city page for neighborhood-level detail.
  3. If the map is quiet near you, try one modem reboot before assuming a network fault.
  4. Document the outage start time in case you request a bill credit later.
  5. Submit a report so other Virginia customers can see activity near them.

Outage check guide

Use this visual guide before you reset equipment repeatedly. Start with local reports, confirm on the map, then troubleshoot only if the problem looks limited to your home.

Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
Outage check guide infographic: search your ZIP, check the live map, test equipment once, then report what you see
  1. STEP 01

    Search your ZIP or city

    See whether neighbors are reporting the same Verizon problem right now.

  2. STEP 02

    Check the live map

    Compare clusters near you versus a single-home equipment issue.

  3. STEP 03

    Test your equipment

    If reports are low, restart the gateway once and test more than one device.

  4. STEP 04

    Report what you see

    A quick community report helps confirm a local outage in minutes.

Watch: fix Wi‑Fi connected but no internet

Public YouTube troubleshooting guide for Verizon Fios when devices show Wi-Fi connected but pages will not load. Open on YouTube.

Virginia outage landscape

Uptime here is shaped mainly by severe weather, planned overnight maintenance, backbone fiber cuts from construction, and utility power events. The storm season and peak summer heat window is when regional events tend to cluster. The local plant leans on a mix of aerial and underground plant across the local footprint, so weather or grid events can show up across Washington Dc. When you see a statewide spike, it is often a backbone fiber event or a utility-driven power event moving across regions such as Roanoke, Richmond, Arlington, Norfolk.

When will service return in Virginia?

Most outages in Virginia clear within a few hours once technicians isolate the node, fiber cut, or wireless sector. Watch the report feed on this page — when new reports slow and older markers age out, service is usually recovering. For multi-hour interruptions, document start time and ask for a bill credit after restoration.

Virginia quick facts

Primary power utilities
local electric utilities
Peak outage season
storm season and peak summer heat
Watch regions
Roanoke, Richmond, Arlington, Norfolk

Get a bill credit for this outage

If service is down for hours in Virginia, screenshot this page with the timestamp and call 1-800-922-0204 to request a prorated bill credit. Mention the start and end time.

Call 1-800-922-0204

Frequently asked questions

The outage information on this page is based on user reports and local service indicators.

Live data for Virginia: 1 reports in the last hour and 2 today. Activity is limited, so the issue may be neighborhood-specific or equipment-related. Compare nearby ZIP reports on this page before resetting gear repeatedly.

Virginia pages:

Outage tools:

Related pages for Virginia customers:

Is service down right now?

Check the live map, report your outage, or look up your ZIP for local status.

verizonoutage.org is an independent community tracker — not affiliated with Verizon™